Refund policy

Return & Refund Policy

Last updated: August 31, 2026

At StreetMart, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or has a genuine quality issue, you may request a return or replacement according to the policy below.

1. Return Eligibility

A return request can be made within 7 days of receiving your order if:

- The product is damaged or defective.

- You received the wrong product or size.

- The product has a manufacturing or quality issue.

- The product is unused and remains in its original condition.

Products must be returned with their original packaging, tags, labels, and accessories where applicable.

2. Non-Returnable Items

Returns may not be accepted if:

- The product has been worn, washed, altered, or damaged after delivery.

- Tags or original packaging are missing.

- The return request is made after 7 days.

- The issue is caused by improper use or care of the product.

3. Return Process

To request a return, contact us with:

- Your order number

- Product name

- Reason for return

- Clear photos/videos showing the issue

After reviewing your request, we will provide the next steps for the return.

4. Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method. Depending on your payment provider or bank, it may take additional business days for the amount to appear in your account.

5. Replacement

If you receive a damaged, defective, or incorrect product, we may offer a replacement instead of a refund, subject to product availability.

6. Return Shipping

For products that are damaged, defective, or incorrectly delivered, StreetMart will review the case and may cover the applicable return shipping cost.

For other return requests, return shipping charges may apply.

7. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order. Once an order has been shipped, cancellation may no longer be possible.

8. Contact Us

For return or refund requests, please contact StreetMart through the contact details provided on our website.

StreetMart

Website: StreetMart.in

We reserve the right to review each return request and determine eligibility according to this policy and applicable consumer laws.